Client Experience
Our clients have operated in a variety of spaces from health and healthcare, mental health and social services, to education and a healthy built environment.
In our work, we have tackled issues including:
fostering collaborations between a healthcare organization and community partners to improve social and economic factors that can contribute to health and create healthy environments;
developing a culturally respectful, supportive youth mental healthcare model honoring our client’s current situation and meeting them where they are;
creating a more equitable and streamlined grant application process for a foundation;
listening and reporting back about the experiences and ideas of parents, students and school staff to enable school districts to improve their mental health services and supports;
appreciating the value of and humility required of an anchor institution to make intentional investments in the community;
influencing facility design with many partners, such as a cancer care center, a cardiac surgery center and a holistic primary care clinic, with specific attention to trauma-informed care. Using a co-design model ensures engagement of all who use a space as well as the processes that flow through it.